| Shipping Policy |
| Shipping is free on all orders up to 100" in width. A delivery charge of $60 will be
charged for each oversized window treatment over 100" wide. Please note that we cannot ship to PO boxes, FPO, or APO Addresses. |
| We offer shipping to Alaska and Hawaii for a flat rate of $30 for each window treatment
under 100" wide. For orders over 100" wide, please contact our customer service department at 1-877-702-5463 for additional
information. A freight charge of $75 is applied for each shutter shipped within Alaska and Hawaii. |
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Products are automatically ground shipped by our manufacturers via UPS or FedEx with the exception of
those that are either greater than 100 inches or weight more than 100 pounds. Oversized products will
be delivered by a common freight carrier and may take slightly longer for delivery. Typically freight
carriers will call ahead to make delivery arrangements. Freight carriers provide curbside delivery only.
Customers may be responsible for additional charges for special delivery requests such as
in-home delivery, remote area delivery etc.
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| Because our products are custom made
to your exact specifications, they are not made until you order them. The
time it takes to make a window treatment varies across all manufacturers
and products. For an approximate timetable for production and delivery times
for all products, view our Delivery
Time Estimates. |
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| Keep in mind that if your order consists of a combination of window treatments or
brands, you may receive each of the products at different times. |
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